High-quality products tailored for wholesalers and distributors worldwide.
China Loong Test Machine Co., Ltd. supplies testing instruments, electrical measuring equipment, industrial inspection devices, machine tools, cable ties, and related accessories to international B2B customers. The following ordering process helps both parties confirm technical requirements, commercial terms, production arrangements, and delivery details before an order proceeds.
Please send us an inquiry with the product name, model, required quantity, destination country, and intended application. For testing and measuring instruments such as hardness testers, battery testers, multimeters, oscilloscopes, spectrometers, gauges, and flaw detectors, please also provide the required measuring range, accuracy, test method, power supply, interface, and applicable technical requirements.
For machinery such as CNC milling machines, drilling machines, grinding machines, sheet folding machines, or channel letter bending machines, please specify the workpiece material, processing dimensions, capacity, control requirements, voltage, frequency, and preferred configuration. Drawings, samples, photographs, specification sheets, and reference models are helpful when available.
For cable ties, wiring accessories, and other consumable products, please indicate the material, dimensions, color, tensile or performance requirements, packaging format, labeling needs, and order quantity.
China Loong Test Machine Co., Ltd. will review the inquiry and confirm whether a standard model or a customized solution is appropriate. Customization may include technical parameters, fixtures, probes, sensors, machine configuration, software or interface options, operating voltage, plug type, language, product marking, manuals, and packaging.
Our quotation may include the following information, depending on the order:
Prices and schedules depend on product specifications, quantity, customization, component availability, packing requirements, and delivery terms. Any change to the confirmed requirements may require a revised quotation.
Where applicable, a sample order or technical evaluation may be arranged before a larger purchase. Sample availability, cost, preparation time, and freight will be confirmed separately according to the product and destination.
For customized equipment, we may request drawings, test samples, workpiece information, or additional application data. Customers should review all technical documents carefully and provide written approval before production. If a requested specification cannot be achieved as originally proposed, we will discuss practical alternatives before order confirmation.
An order is considered ready for processing after both parties have confirmed the essential technical and commercial details in writing. These details may include:
We may issue a proforma invoice, sales confirmation, or other order document for approval. Customers should check all information before making payment or authorizing production. Any requested revision after confirmation may affect the price, production schedule, or delivery arrangement.
Payment terms are agreed according to the order value, product type, customization level, destination, and transaction requirements. Available payment methods and payment timing will be stated in the quotation or proforma invoice. Bank charges and related transaction costs are handled according to the confirmed commercial terms.
Production, preparation, or shipment will proceed after the agreed payment condition has been met. Please use only the beneficiary and bank information shown on the official order documents issued by China Loong Test Machine Co., Ltd. If you receive a request to change payment details, contact us through a previously verified communication channel before making any payment.
After order confirmation, products will be prepared or manufactured according to the approved specifications. For customized orders, key details may be reconfirmed before production begins. If an issue affecting the agreed configuration or schedule arises, we will communicate with the customer and seek written confirmation for any necessary adjustment.
Quality checks are arranged according to the product type and order requirements. These checks may cover appearance, dimensions, functions, configuration, accessories, labeling, and packaging. For suitable orders, photographs, videos, test information, or other confirmation materials may be provided before shipment upon request. Any specific inspection procedure or third-party inspection requirement must be discussed and agreed upon in advance.
Lead time depends on the selected model, quantity, customization, material or component availability, inspection requirements, and current production arrangements. The estimated schedule will be provided after the order details are reviewed and is subject to final confirmation.
If the customer changes specifications, drawings, quantities, packaging, or shipping instructions after confirmation, the schedule may need to be updated. Shipping transit time is separate from production or preparation time and depends on the carrier, route, customs procedures, and destination conditions.
Products are packed according to their size, weight, sensitivity, shipping method, and destination. Depending on the order, packing may include cartons, protective materials, reinforced cases, pallets, or other suitable export transport packaging. Special packaging, private labeling, barcode, shipping marks, or documentation requirements should be provided before the order is confirmed.
Delivery may be arranged by express courier, air freight, sea freight, rail, or another agreed method. The appropriate option depends on the shipment size, product characteristics, destination, delivery priority, and customer preference. Freight charges, insurance, export handling, import duties, taxes, customs clearance, and local delivery responsibilities will follow the confirmed trade terms.
Customers are responsible for providing accurate consignee details, contact information, delivery address, tax or registration information where required, and any destination-specific import instructions. Delays or additional charges caused by incorrect information, customs requirements, remote-area delivery, or consignee availability may be handled according to the carrier’s conditions and the agreed order terms.
Commercial and shipping documents will be prepared according to the order and agreed delivery terms. These may include a commercial invoice, packing list, transport document, and other available documentation relevant to the shipment. Any special document, legalization, inspection, or certificate requirement must be communicated before quotation or order confirmation so that availability, cost, and processing time can be evaluated.
Please inspect the outer packaging when the shipment arrives. If there is visible damage, shortage, or mishandling, note it on the carrier’s delivery record and take clear photographs before opening the package. After unpacking, verify the model, quantity, accessories, and product condition against the packing list and order documents.
Any discrepancy or transport-related issue should be reported promptly with the order number, product model, package labels, photographs, videos, and a clear description. Keeping the original packaging and all included materials may be necessary while the issue is reviewed.
For installation, operation, maintenance, troubleshooting, or spare-part inquiries, please contact China Loong Test Machine Co., Ltd. with the order number, model, serial information where applicable, and a detailed description of the issue. Photographs, videos, test results, alarm messages, operating conditions, and steps already taken will help us assess the situation efficiently.
After-sales handling depends on the product, issue, order terms, and findings from technical review. The appropriate solution may include operating guidance, parameter adjustment, replacement parts, return inspection, repair coordination, or another mutually agreed action. Customers should not disassemble, modify, or repair equipment without confirmation when doing so could affect diagnosis or safe operation.
Requests to change or cancel an order must be submitted in writing as early as possible. Approval depends on the production status, purchased materials, customization work, packaging progress, and shipping arrangements. Costs already incurred for customized products, special components, completed work, or booked logistics may need to be covered by the customer. Any adjustment will take effect only after written confirmation by both parties.
To avoid misunderstandings, technical specifications, pricing, payment terms, delivery instructions, and order changes should be confirmed in writing. The final quotation, proforma invoice, approved drawings, specification sheets, and written correspondence together form the basis for order execution.
Customers are encouraged to keep complete order and shipping records for future technical support and repeat purchases. For repeat orders, specifications and prices should be reconfirmed because product configurations, components, costs, and logistics conditions may change.
China Loong Test Machine Co., Ltd. manufactures and supplies testing, measurement, machining, and workshop equipment for industrial applications. We support distributors, integrators, and end users with practical product selection, coordinated sourcing, and OEM, ODM, and customization services for suitable projects.